Support Center

Welcome to FX Crypto Calculator Support!

We're here to ensure you have a smooth experience using the FX Crypto Calculator – the smart and simple tool built for traders who want accurate position sizing across Forex, Crypto, Indices, Commodities, and more.

🔧 Common Issues & Solutions

1. App Not Opening or Crashing?

  • Ensure you are using the latest version of the app
  • Restart your device and try again
  • If the issue persists, uninstall and reinstall the app

2. Incorrect Calculations?

  • Double-check that all required fields are filled correctly (e.g. Stop Loss, Risk %, Entry Price)
  • Review the selected instrument type – calculations differ across Forex, Crypto, etc.

3. Can't Find Your Instrument?

  • We support most major and minor instruments
  • If something is missing, please contact us and we'll consider adding it in a future update

4. Ads in the App?

  • FX Crypto Calculator is free to use with ads
  • To remove ads, you can upgrade to the premium version within the app

📩 Contact Support

Still need help? Reach out to our support team:

Email: hello@fxcryptocalculator.com
Response Time: Within 24–48 hours (Mon–Sat, excluding holidays)

💡 Frequently Asked Questions

Q: Is FX Crypto Calculator free?

Yes, the app is free to use with all features. Ads help us keep it free. A premium (ad-free) version is available.

Q: Does it work for both Forex and Crypto?

Absolutely. It's optimized for both markets, including instruments like XAUUSD, BTCUSDT, XTIUSD, and Boom & Crash.

Q: Is there a desktop version?

Currently, the app is available on iOS and Android only. A web version is coming soon at fxcryptocalculator.com.

📘 Learn to Use the App

Need help understanding how to use the calculator or position sizing in general?

Check out our tutorials and free trading education:

🎥 Watch Tutorial Videos

🛠 App Version & Updates

Current Version: 1.x
Last Updated: July 2025
Changelog: View changelog inside the app under Settings > About Us

Frequently Asked Questions

Is FX Crypto Calculator free to use? ▼

Yes! FX Crypto Calculator is completely free to download and use. We offer premium features for advanced traders, but core functionality is always free.

How accurate are the calculations? ▼

Our calculations use real-time data from multiple exchanges to ensure maximum accuracy. Data is updated every few seconds for precise results.

Which cryptocurrencies are supported? ▼

We support over 100 cryptocurrencies including Bitcoin, Ethereum, Litecoin, and all major altcoins, plus traditional fiat currencies.

Is my data secure? ▼

Absolutely! We use bank-level encryption and don't store any personal financial information. Your privacy and security are our top priorities.